If you are experiencingcrashes when trying to play DOOM, you should first check to ensure that your machine meets the game’s minimum requirements here.
If you meet the game’s requirements, you can try the following troubleshooting steps:
- Update Graphics Card Drivers
- Verifty Integrity of Game Files on Steam
- Set Primary GPU
- Get Latest Version of DirectX
- Check Firewall or Anti-virus
- Change In-Game Settings
Update Your Graphics Card Drivers
To ensure you are getting the best performance out of your graphics card, you can download and install latest drivers (based on manufacturer) here:
You may need to uninstall and reinstall your drivers, please see your manufacturer's website for instuctions.
Verify Integrity of Game Files on Steam
To ensure the game files are installed correctly, you should verify the files in Steam. To do so:
- Load Steam.
- From the Library section, right-click on the game and select Properties from the menu.
- Select the Local files tab and click Verify integrity of game files...
- Steam will verify the game's files. This process may take several minutes.
- Once the process is completed, the Check Window will automatically exit.
Please Note: One or more files may fail to verify, in most cases this is normal. These are local configuration files and should not be altered in this process
Set Your Primary GPU and Power Settings
If your machine has multiple GPUs (such asmany laptops), you should ensure your video driver is selecting the correct GPU for DOOM byopening either the NVIDIA Control Panel or AMDCrimson and ensuring thatDOOMx64.exe is making use of your primary GPU.
You can find instructions for your relevant graphics card manufacturer here:
- NVIDIA Graphics Cards
- AMD Graphics Cards
Power saving features will sometimes override high-performance profilesto save battery life. When the computer attempts to save battery life, it will switch to the integrated card because it does not require as many resources to run.
You can resolve this by following the process below:
- Press the Battery icon in the notification area of your taskbar.
- Select More power options... and then expand the Show additional plans section.
- Select High performance and then close the window.
- Plug in your power cable to ensure that your battery does not run low while playing.
Get the Latest Version of DirectX
You should ensure you have the latest version of DirectX by downloading andinstalling it here.
Check Firewalls or Anti-virus
You should ensure that your computer's firewall or anti-virus software is not blocking the game by adding DOOMx64.exe to your exception list. By default, the .exe can usually be found here: C:\Program Files (x86)\Steam\steamapps\common\DOOM.
Here's how to add DOOM as an exception to Windows Defender (if you have it enabled):
- Navigate to Control Panel and open Windows Defender.
- Click on Tools, then Options.
- Select Exclude files and folders and click Add.
- Browse for C:\Program Files (x86)\Steam\steamapps\common\DOOM (by default) and clickOK.
- Click OK and Save Changes.
If you are unsure how to set up an exception, you should contact the relevant software's customer support team.
Change DOOM's In-Game Settings
You can improve performance by making changes to the game's in-game settings. To do so:
- Open DOOM and navigate to the main menu.
- Navigate to Settings, then Video.
- Lower the Resolution.
- Change the Anti-Aliasing settings.
If you continue to experience game crashes, you cancontact Bethesda Customer Support with your DxDiag file for further troubleshooting. Information on creating a DxDiag file and contacting customer support can be found here.
You can also visit the Official Bethesda Discord Serversfor further assistance.
